Terms of Service

1. Acceptance of Terms

By accessing and using Alpine Energy Systems' website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Alpine Energy Systems provides IoT-based energy monitoring and optimization services for commercial buildings. Our platform uses sensors, edge computing, and machine learning to analyze and optimize energy consumption.

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use the service in compliance with all applicable laws
• Not interfere with or disrupt the service
• Not attempt to gain unauthorized access to our systems
• Not use the service for any illegal or unauthorized purpose

4. Service Availability

While we strive to maintain 99.9% uptime, we do not guarantee uninterrupted access to our services. We may perform scheduled maintenance, updates, or experience technical difficulties that temporarily affect service availability.

5. Beta Program

Alpine Energy Systems is currently in beta testing. Beta participants acknowledge that the service may contain bugs, errors, or incomplete features. We appreciate feedback and will work to address issues as they arise.

6. Data Ownership

You retain ownership of all data collected from your building systems. Alpine Energy Systems is granted a license to process this data solely for the purpose of providing our services. We may use anonymized, aggregated data for research and service improvement.

7. Intellectual Property

All content, features, and functionality of Alpine Energy Systems, including but not limited to software, algorithms, designs, and trademarks, are owned by Alpine Energy Systems and are protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

Alpine Energy Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. Our total liability for any claims shall not exceed the amount you paid for the service in the 12 months preceding the claim.

9. No Warranty

The service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the service will be error-free, secure, or meet your specific requirements.

10. Energy Savings Disclaimer

While Alpine Energy Systems aims to reduce energy consumption by 20-40%, actual savings vary based on building characteristics, usage patterns, and existing systems. We do not guarantee specific energy savings or cost reductions.

11. Third-Party Integration

Our service may integrate with third-party building management systems and equipment. We are not responsible for the performance, availability, or security of third-party systems.

12. Termination

We reserve the right to suspend or terminate your access to the service at any time for violation of these terms or for any other reason. You may terminate your use of the service at any time by contacting us.

13. Changes to Terms

We may modify these Terms of Service at any time. We will notify users of material changes via email or through the service. Continued use of the service after changes constitutes acceptance of the new terms.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: contact@alpine-energy-systems.com

Location: Zurich, Switzerland

16. Acknowledgment

By using Alpine Energy Systems, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.