Privacy Policy - Alpine Energy Systems

Introduction

Alpine Energy Systems ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out our contact form
Subscribe to our mailing list
Request early access to our platform
Communicate with us via email

This information may include your name, email address, company name, and any other information you choose to provide.

Building Energy Data

When you use our IoT energy management platform, we collect energy consumption data, sensor readings, building occupancy patterns, and system performance metrics. This data is used solely for providing and improving our services.

Automatically Collected Information

We may automatically collect certain information about your device when you visit our website, including IP address, browser type, operating system, and usage statistics.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Respond to your inquiries and provide customer support
Send you updates about our products and services
Analyze and optimize building energy consumption
Improve our platform and develop new features
Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our platform uses:

End-to-end encryption for data transmission
Secure cloud infrastructure (AWS)
Role-based access control
Regular security audits and updates
GDPR and ISO 27001 compliance

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have the following rights:

Access your personal information
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability
Withdraw consent at any time

Third-Party Services

We use Amazon Web Services (AWS) for cloud infrastructure and data storage. AWS is compliant with industry-standard security certifications. We do not sell your personal information to third parties.

Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You can configure your browser to refuse cookies, but this may limit your ability to use certain features.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@alpine-energy-systems.com

Location: Zurich, Switzerland